Automated Chatbots are smart, intelligent, AI-driven software that can facilitate human-like conversations via modes like text or voice recognition etc.
Conversational assistance is a modern approach to provide your employees with seamless and automated help. It uses conversational AI technology to allow your employees to connect with AI chatbots. These virtual assistants are familiar with your employees' problems and may provide them with tailored solutions.
Conversational AI combines the precision of a machine with the engaging character of a human person, giving your employees the best of both worlds. Essentially, current technology acts as a virtual support agent for all employees, assisting them in resolving difficulties as they arise.
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