This comprehensive article aims to address QuickBooks Error 15102, and also sail readers through a gist of the various causes and symptoms associated with this error. Read More..........!!!

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Peter Groft 7 months ago

QuickBooks Error 15102 is a common issue that occurs when trying to download payroll updates or update QuickBooks. The error usually indicates that the download location specified for updates is incorrect or inaccessible. To resolve this error, you can follow these steps:

Verify the download location: Open QuickBooks and go to the "Help" menu. Select "Update QuickBooks." Go to the "Options" tab and check the download location listed under "Download Location." Ensure the location is correct and accessible.

Update the download location: If the download location is incorrect or inaccessible, click on "Browse" and choose a valid location. Make sure the location is on your local drive and not on a network or external drive.

Clear the download location: If the download location is correct, but the error persists, clear the location by clicking "Edit" and then "Clear Download Location." Save the changes and close the window.

Restart QuickBooks: Close QuickBooks and reopen it. Try updating QuickBooks again to see if the error is resolved.

Check your firewall and security settings: Ensure that your firewall and antivirus software are not blocking QuickBooks from accessing the internet for updates. Add exceptions or allow QuickBooks to connect to the internet through your firewall settings.

Run QuickBooks as an administrator: Right-click on the QuickBooks icon and select "Run as administrator." Try updating QuickBooks again to see if the error is resolved.

Regards, Peter