1. Difference Between ServiceNow & Salesforce? Ans: Below are the major differences between ServiceNow and Salesforce

Function ServiceNow Salesforce Platforms Supported Web-based, iPhone & Android app Web-based, Windows phone app Typical Customers Enterprise & Mid-size business Customers Enterprise, Small & MId-sie business Customers Support Phone & Online Support, Knowledgebase, Video tutorials Phone & Online Support, Knowledgebase, Video tutorials Integrations OpsGenie, PagerDuty, Workato MailChimp, Trello Security No CSA, CCM Certification CSA, CCM Certification Encryption No encryption i.e sensitive data which is at rest Encryption of sensitive data at rest Access Control No multifactor in the authentication process Multi-factor in the authentication process Data Policy No data backup in multiple locations Data backup in multiple locations 2. What is ServiceNow? Ans: ServiceNow is a cloud-based ITSM tool. Please check the below URL before attending a service-now interview.

1. What do you mean by the term “Application” in ServiceNow? Ans: Application is a group of modules that provides related information. For example, a change application provides information related to the change process. It consists of modules like create change tickets, view change tickets, etc.

2. What is the latest ServiceNow user interface and when it was released? Ans: The latest user interface is the UI14 interface. It came in the Eureka release

3. What is the full form of CMDB? Ans: Configuration Management Database For more servicenow interview questions visit:https://itcanvass.com/blogs/servicenow-interview-questions