In the modern healthcare landscape, patient experience has become a cornerstone for success. Gone are the days when medical outcomes were the sole focus. Today, how a patient feels about their healthcare journey is equally critical. Effective patient experience management not only leads to better health outcomes but also boosts patient satisfaction, loyalty, and the overall reputation of healthcare providers. In this blog, we will explore the importance of patient experience management and how it can be improved across various touchpoints in the healthcare system.